Key Takeaways
  • Issue the same equipment schedule and known-defect list to every bidder.
  • Separate maintenance, takeover repairs and work outside planned visits.
  • Record shared-system responsibilities and access restrictions before comparing prices.

An equipment schedule gives every contractor the same basis for a fire maintenance quotation. Without it, one price may cover the alarm panel while another assumes detectors, interfaces and additional attendance are included. The first step is to identify what each bidder is being asked to maintain.

This guide covers preparing the information pack. For general contract terms and price comparisons, see the existing fire AMC quotation guide.

Start with one record for each premises

Record the site address, building or unit name, facilities contact and current contract end date. For a portfolio, keep a separate equipment schedule for each location. Identify who owns the equipment and who can authorise access or repairs.

A tenant may have devices connected to a landlord's alarm panel. List that connection and the responsible building contractor. Avoid asking two companies to price the same equipment while leaving the interface between them undefined.

What the equipment schedule should contain

  • Equipment group: alarm panel, detection devices, warning devices, pumps, water systems, extinguishers, lighting or specialist suppression.
  • Location and identifier: floor, zone, room or asset reference.
  • Make and model where known, with quantities taken from available records or a survey.
  • Current condition: known faults, inaccessible equipment and outstanding recommendations.
  • Responsibility: tenant, landlord, facilities team or specialist contractor.

Use “unknown” for an unverified quantity. A blank field is not evidence that the equipment is absent. Attach existing drawings and service reports as supporting information, and identify their dates so bidders know whether later alterations may be missing.

Add access and testing constraints

Tell bidders whether they will need escorts, access equipment or attendance outside normal working hours. Include areas that cannot be accessed during an ordinary visit. Ask how incomplete tests and return attendance will be documented and priced.

For an occupied hotel, room access, kitchen operations and event schedules may affect the maintenance plan. For a shared building alarm, the landlord's team may need to coordinate interfaces and testing. Qualified personnel should agree the applicable site procedures before any work begins.

Request separate maintenance and repair prices

Ask for planned maintenance against the equipment list, with known takeover defects quoted separately. Require bidders to state how parts, batteries, cabling, programming, specialist work and attendance outside planned visits are treated.

Separate the response to a fault from its repair: a visit may identify a failed component without including the cost of replacement. Clarify which items need your approval before work proceeds. Request a sample report or a description of the records delivered after each visit.

Route the enquiry to the relevant service

For broader system coverage, use the existing Dubai fire systems AMC, Sharjah fire AMC or Ajman fire AMC pages. These remain the starting points for a combined contract.

Send the same pack to every bidder

Keep one version of the equipment schedule and record any clarifications. If a site visit changes the quantities or identifies additional systems, update the information issued to all bidders before making the comparison. Check the contractor's applicable local approval details and proposed service scope directly; a quotation does not itself establish regulatory approval.

Contact QSERV with the premises location, equipment information and current contract end date to discuss a maintenance quotation. Avoid including passwords or alarm programming access codes in an initial enquiry.

Frequently Asked Questions

Can I ask for a quotation before the equipment list is complete?
Yes. Mark missing information as unknown and ask whether a survey is needed. Do not substitute zero quantities for equipment that has not been counted.
Should existing faults be included in the annual maintenance fee?
Ask each bidder to identify takeover repairs separately. This lets you compare ongoing maintenance on the same basis without hiding initial repair costs.
Does the lowest price show the best value?
Not on its own. Compare equipment coverage, access assumptions, planned attendance, reporting and exclusions before comparing the total.